FAQ
FAQ
-
We offer a 12-month warranty for all products.
The warranty covers manufacturing defects; man-made damage is excluded.
-
Yes, quantity discounts are available. Contact us with your order volume for a detailed quotation.
-
Prices depend on the model, quantity and configuration. Please contact us for an accurate quotation.
-
First, contact us and let us know which product you are interested in, showing a picture and product name.
Second, we will need to know the status and demand of the customer and give a price after an estimation.
Third, if the price offer is accepted, the customer confirms and arranges the payment.
Finally, the company arranges the shipment and keeps the customer updated about the shipping information.
-
We accept T/T (bank transfer), PayPal, and L/C at sight for large orders.
-
The prices normally exclude taxes and import duties of the destination country.
-
Sample orders usually ship within 7 working days; bulk orders depend on quantity, normally 15-30 days.
-
We ship by international express, air freight and sea freight (FCL / LCL).