Cases

On July 13, XINHONGXIN completed its first overseas technical training service, marking an important step in the company’s foreign trade development. In this project, XINHONGXIN’s high-precision intelligent sonar passed the customer’s special inspection and technical verification, and its product performance was fully recognized by the customer. Both parties also discussed future cooperation and reached a preliminary cooperation intention, laying a solid foundation for further collaboration.

To better meet local practical needs such as water security, underwater detection and emergency search and rescue, and to ensure the equipment could be put into use smoothly, the company arranged for two senior technical personnel to travel to Nepal for on-site technical communication and hands-on training. This service not only completed product delivery but also provided technical support, helping the customer better adapt the equipment to local complex water environments and real operating scenarios.

During the training, the technical team explained and demonstrated the equipment’s performance, installation and commissioning, practical operation, parameter settings, daily maintenance and troubleshooting. Based on the local water environment, the team also highlighted the equipment’s application features in all-weather detection, high-precision underwater identification and adaptability to turbid waters. On-site technical questions were answered in a timely manner, and the customer gave positive feedback on the training service and equipment application results.